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Legal info

TheLoft.store is a website owned by:

Adcelerator SRL
Via San Francesco 4
20871 Vimercate (MB)
VAT number/tax code: 11511810969
REA MB- 2608318 Share Capital: €10,000 fully paid up 

Customer Service

Telephone : +39 039 9467423
Email : hello@theloft.store

Dispute Resolution

Since January 2016, following REGULATION (EU) No. 524/2013, the European Commission has activated a platform to help consumers and traders resolve disputes arising from online purchases. The Online Dispute Resolution (ODR) platform is a one-stop shop where consumers and traders in the European Union can settle disputes arising from purchases made online in their home country or abroad in a non-judicial manner.

For all the details and to submit a complaint through the ODR platform, click on: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=IT